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Privacy Policy

PRIVACY POLICY

This Privacy Policy (“Policy”) describes how catsnco.co.uk (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, products, and services. By accessing or using our website, products, or services, you agree to be bound by this Policy.

INFORMATION WE COLLECT
a. Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and shipping address when you create an account, place an order, or contact us.
b. Usage Information: We may collect information about your use of our website, such as your IP address, browser type, and device information.
c. Cookies: We use cookies and similar technologies to collect information about your use of our website and to improve your experience. You can control the use of cookies through your browser settings.

HOW WE USE INFORMATION
a. We use personal information to provide our products and services to you, to communicate with you about your orders and account, and to respond to your inquiries.
b. We use usage information and cookies to analyze and improve our website and to personalize your experience.
c. We may also use your personal information to send you promotional offers and updates about our products and services, unless you opt out of such communications.

INFORMATION SHARING
a. We do not sell or rent your personal information to third parties for their marketing purposes.
b. We may share your personal information with third-party service providers that help us provide our products and services, such as shipping companies, payment processors, and IT service providers.
c. We may also share your personal information as required by law, to respond to legal process or government requests, or to protect our rights or the rights of others.

DATA RETENTION
a. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
b. We will securely delete or anonymize your personal information when it is no longer needed for the purposes for which it was collected.

YOUR RIGHTS
a. You have the right to access and update your personal information at any time by logging in to your account or contacting us.
b. You have the right to request that we delete your personal information, subject to certain exceptions.
c. You have the right to opt out of receiving promotional communications from us.

SECURITY
a. We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
b. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

CHILDREN’S PRIVACY
a. Our products and services are not intended for children under 18 years of age.
b. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information as soon as possible.

CHANGES TO THIS POLICY
a. We reserve the right to modify this Policy at any time without notice.
b. Your continued use of our website, products, or services after any changes to this Policy constitutes your acceptance of the revised Policy.

CONTACT INFORMATION
a. If you have any questions about this Policy or our privacy practices, please contact us at info@catsnco.co.uk.

By using our website, products, or services, you consent to the collection, use, and sharing of your personal information as described in this Policy.